How do I book a party?
Send your party
request from our contact page
or call us at 631-491-5867
Who takes care of clean
up? I like to say our ponies are "trailer trained"
- but they do have accidents. We carry waste removal equipment
and are always respectful of the homeowners property.
Where do the pony rides
happen and how much space do we need? Nearly any backyard
will work. If you feel more comfortable we can use a cu-de-sac
or side walk. In wet weather hoof prints may be left behind
but again we are respectful of the property and homeowner.
We try not to repeat the same route to reduce wear on
the grass.
Can we feed the animals
treats? Because of their special diet we do not allow
feeding of our ponies. We do suggest large carrots for
the petting zoo animals to keep hands a safe distance
away.
Do you carry insurance?
Yes we do. If you would like to have the party in a park
you may need to fill out the proper paperwork ahead of
time. You also may then request a copy of our policy for
park pre-approval.
Hand Washing -
We recommend a small hand washing station with wet wipes
and a Purell bottle.
What time will you
arrive? We plan to allow 20 extra min's for travel
based on mapquest. Please when you send your booking form
include any land marks or details that may help us find
your location. We strive to arrive on time. Our set up
time is appox. 10 min for parties without a moonbounce.
We stay for the full hour of riding time. I do need to
note - sometimes things unexpected happen... a flat trailer
tire, a mapquest detour... and as we all know DC traffic.
Have a back up plan if for any reason we are delayed.
Don't panic, we will be there, very very sorry for any
delays. In the 4 years of business this is the one problem
we do our best to avoid.
My cell phone # is 516-241-4173.
If for some reason we are running late I will call to
give you notice of our arrival time.
What is the policy
on tipping? We strive to provide professional top
quality service and memories that will forever be part
of your family. If you feel our staff went above your
expectations tips are appreciated. Our business survives
and grows from your referrals and feedback. Thank you
for allowing us to be apart of your celebration.
If there are any other
questions please don't hesitate to call or email us.